This website is operated by Glow Ops Media. Throughout the site, the terms “we,” “us,” and “our” refer to Glow Ops Media. Glow Ops Media provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (“Terms of Service” or “Terms”).By visiting our site, submitting your information, or engaging our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree, you may not access our site or use our services.
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1. Services Provided
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‍Glow Ops Media is a creative and performance growth partner for eCommerce and consumer brands. We provide strategy, creative asset production, campaign management, and related services through our vetted network of creators and specialists.Any proposal, statement of work, or signed agreement between Glow Ops Media and a client may include additional terms that govern that engagement. In the event of conflict, the signed agreement controls.
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2. General Conditions
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‍You must be at least 18 years old to use this site or engage our services. We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the Service, deliverables, or website content without our express written permission. All creative work (assets, strategies, and frameworks) remains the intellectual property of Glow Ops Media or our delivery partners unless otherwise agreed in writing.
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3. Accuracy of Information
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‍While we strive to ensure accuracy, we are not responsible if information on this site is not current, complete, or error-free. Any reliance on website material is at your own risk. We may update or modify content at any time without obligation to notify you.
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4. Campaign Performance & Results
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‍We draw on proven strategies and case studies, but individual results vary. Marketing performance depends on multiple factors including market conditions, competition, budget allocation, platform algorithm changes, and client execution. We do not guarantee revenue, profit, or specific outcomes.
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5. Billing and Payment

‍All fees are due as outlined in your service agreement, proposal, or invoice.Late payments may result in suspension or termination of services.Unless otherwise agreed, fees are non-refundable once services or deliverables have been initiated.

6. Third-Party Tools and Platforms

‍Our services often involve third-party platforms (e.g., Meta, TikTok, Google Ads, analytics tools). Glow Ops Media has no control over these platforms and is not responsible for their availability, changes, policies, or performance. Your use of such platforms is subject to their terms and conditions.
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7. Confidentiality & Intellectual Property
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‍Both parties agree to treat confidential information (campaign strategies, brand assets, performance data, etc.) with care and not disclose it to unauthorized parties. Unless otherwise specified in writing, Glow Ops Media retains ownership of methodologies, templates, and internal processes. Clients retain ownership of their brand assets and approved deliverables created for them.
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8. Limitation of Liability

‍To the fullest extent permitted by law, Glow Ops Media and its directors, employees, or partners shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our services. Our liability in any case shall not exceed the fees paid to us for the service giving rise to the claim.
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9. Termination

‍Either party may terminate services with written notice according to the terms in the signed agreement. Termination does not relieve you of outstanding payment obligations. Sections relating to intellectual property, confidentiality, limitations of liability, and indemnification survive termination.
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10. Governing Law

‍These Terms and any agreements for services are governed by the laws of Australia, without regard to conflicts of law principles. Any disputes shall be resolved in the courts of Victoria, Australia unless otherwise agreed in writing.
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11. Changes to Terms

‍We may update these Terms from time to time. The most current version will always be posted on this page. Continued use of our site or services constitutes acceptance of the updated Terms.
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12. Contact Information
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‍Questions about these Terms of Service should be sent to:
support@glowopsmedia.com
www.glowopsmedia.com